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Interesting.
I wouldn't use SVO/WVO In my direct injection turbo lump mind you
but I get it, we'd all like cheaper fuel right?
I have experimented with mixing SVO and deisel in previous vans with both direct
and indirect injection and know in a pinch I could use it, but long term
there will probably be consequences of using SVO/WVO in a modern engine.
I've been down the rabbit hole of transesterification, pre heating, filtering,dual fuel, pre heaters etc
but the low time/cost/risk benefits don't look attractive..
For myself who probably only fills the tank 2-3 times a year it's an easier life to just try grin and bear it when filling up.
There's lot of stuff out there but for reference this sums it up
I don't have the wiring diagram for this engine but if the fans are low side switched
((ie permanent voltage to motor and relay between motor and ground)
It's possible the contacts have fused together or being held together by mechanical failure
or have a fixed 12v on the coil side due some other fault.
if i find a diagram I'll post it up.
you may need a better VCI to get codes from the Citroen
I has some probs getting codes with basic stuff, see on this thread
Now I have a Lexia PP2000 thingy too
I installed the software/VMware and have only done some basic tests to read fault codes so far
and none reported.
I could already do this with Delphi/DS150e to be fair so time will tell if it will get further under the hood
and be worth the time, cost and faffing about
I've collected so much various OBD stuff for car and bikes I knocked up a wee box
to keep it all together


2.0 HDI ? well mine starts as soon as I turn the key whatever the weather.
Today I turned the key right to start without waiting for any dash lights to go out and it fired right up
so this and it being direct injection suggests it doesn't rely too much on glow plugs
unless it's really really cold.
I'd probably be checking the tank supply pump and pipework around the filter for leaks
but reading the fault codes should be the first step
What mileage does your have?
BTW I bought that VMware software
some useful stuff but mostly crap and slooooow!
XP ? seriously?
I'd suggest you check and clean the existing ones
IMO Its rarely the cables but the terminals that go bad
Diagrams show these vans have various searth/ground points
The main one near the battery another just in front behind the headlight
One on the driver side near the ECU
in the cab there are points under the dash either side with 2 near the heater motor and fuse box and this is where the heater motor and it controllers get a ground.
A can of contact//switch cleaner and squishing it into any connectors you come across will do no harm either
Alternatively
Refund the money and offer it to the bidders just below who'se bids were close to the winning bid
or just relist it while reporting the non collector to Ebay as a time wasting arsehole 
Send them a registered letter saying the van (goods) are overdue for collection
and becoming a nuisance as you need the space for a new vehicle.
If not collected in good time or fixed date arranged and held to for collection
the good will be disposed of probably by scrap vehicle collection.
The fact they've 'gone dark' works in your favour IMO as you held up your end of the deal and they are at fault
by them making no attempt to communicate with you to arrange collection
This page is not quite the same situation but may help
I think non functioning glow plugs is a reasonable guess if its an
indirect injection DW8/XUD motor
When we consider that someone's been in and out of the engine bay
changing the clutch, it seems quite feasible something may have been dislodged
during the process.
Waiting until you burn out a starter until investigating it seems odd to me as its an easy thing to test
did you try to see if you had any control over the fan speed before switching off
or were you target fixated on retail therapy? 
It does sound as if you have erratic connections or grounding issues though
As we have what appears to be the same model/engine
I'd be interested in the alarm removal process as I have an alarm on mine which is non functional
and Id like to remove it in case it causes problems
From the diagrams I've found, the slider just sends a variable voltage to the Driver
circuit mounted on/near the fan motor housing
This is where the power is controlled to dictate fan speed
If the diagrams I have are to be trusted it controls the ground path current.
I haven't looked at mine so can only make guesses and assumptions
but would probably start by checking the signal voltage
to the controller on what my diagram says is green wire.
If I got no voltage I'd suspect the slider which would be relatively easy to hack
or workaround with an external potentiometer.
If I got a varying voltage, I'd suspect the controller which I can only guess is either a PWM device or maybe just a simple power amp
The motor itself may be knackered for all we know so a temporary direct control hack would help decide what action to take next.
I'm reminded of Triggers broom that was many years old and had umpteen heads and handles 
I see it went for £320
I have the same van and had the dash off umpteen times when
sorting the heater out.
Its pretty easy to do with a T20 driver IIRC and the heater looks easy enough to access

While you're working through getting it up and running again
I'll suggest you put the vehicle details, especially engine type in your signature
DW8/XUD/1.9D/1.9 TD etc to help narrow the focus on what type you're dealing with.
if you suspect glow plugs, voltage supply from the relay is easy to test for but you'll need to isolate each one and do
careful resistance tests in situ to determine if they're OK or not.
A pic or pics of the engine would help too
AFAIK the 1.9's are indirect injection lumps? so bad or non working glow plugs will make them
very hard to start from cold
My theory is that it was just poor quality starter.
While the teeth and pitch matter of course, the one on Ebay I pointed to fitted many many models
and suggests the makers were pretty pragmatic and took an 'if it aint broke' attitude like many car van bike manufacturers and selected a known off the shelf device which was easy and cheap to source compared to needlessly developing various versions for the same basic task.
Of course, it may have worn out early if the van it was in was bastard to start cos someone couldn't be arsed to fit new glow plugs or service it properly for instance and just kept cranking the thing over until it coughed into life
I've known folk do that 
Do RCZ owners get pissed of when folk like me say "Hmm, looks an Audi TT dont it?"
Anyway as I got proficiency badge in the cubs, I'd say the heater core is blocked or there is an airlock
air bleeding/checking would be the first thing to check of course
Next be sure you have the heater inlet and outlet correctly identified
the heater core is usually supplied from the engine within the thermostat zone so it can circulate coolant
through the heater whether the thermostat is open or shut for faster warm up.
the outlet on my van runs to the header tank so pre thermostat.
When my core was blocked, the supply hose would get hot but the outlet back to the header cool or warmish at best.
I found using Rad flush and back flushing was partially helpful, but it was only when I fitted a new core that it got proper toasty.
Your RCZ being a 2010 car suggests its quite feasible for it to have accumulated a build up of crap in the last 15 years.
Aha! Chinese 'Nylon' made from recycled carrier bags and flip flops
Out of interest I did quick Ebay search and this motor seems to fit many similar vehicles
and it fits the 1.9D 1.9TD and 2.0 HDI
(inc 98 dispatch)
I see no mention of teeth and pitch
( aint nobody got time for that )
As for motor selection I cant help I'm afraid
I cant remember the last time I bought a starter motor for any car or van
and when I did I just mentioned a vehicle and bought a motor, simple as that.
Teeth count and pitch wasn't an issue.
Not sure what engine you have but if it was say a DW8, I'd probably just search for a DW8 starter motor
and hope for the best but keep the receipt !
Another test I'd do while its on the bench is by pass the solenoid and
apply the battery power directly to the motor terminal.
You have to be careful not to short the lead on the case of course so
some masking tape or similar can be used as a temporary insulator.
if it spins up like a good un with lots of torque reaction then the problem could
in the solenoid contacts but how serviceable they are is unknown.
if its still poor, the problem lies within the motor and apart from brushes and commutator, there's not much you can do unless you spot a bad solder joint or ground terminal.
Just watched the vid and to use a technical term, that's weak as piss
it's been a while since I bench tested a car/van starter but recall getting a hell of a lot more torque reaction than that
and the fact you didn't need to hold it down suggests this as well.
What is that grainy looking stuff on the planetary gear?
The brushes look OK but
did you check the commutator for wear and bridging?
It's always hard work to diagnose at a distance without clear precise info but I have thoughts and questions
The warning light on may suggest its getting enough current to excite
but you need to check for a voltage at the D+ terminal on the alternator when you turn the ignition on
to be sure.
Have you fitted an externally regulated ( smart) alternator to a vehicle wired to use an internally regulated type?
Have any of the mods you've done affected the function of the vans charging system and possibly caused the old
unit to fail and negatively affect the new one?
Like most of us, I've bitten in the ass by assumptions too many times
which has taught me to 'Test don't guess'
I'd whip it out, do some checks and bench test it.
If its 'smart' one, change it for a 'dumb' one suitable for the vehicle
If it's 'dumb' and works on the bench, the fault is in the van wiring
Well 4th time lucky, I got both my refunds and bought another VCI from Aliexpress and its essentially the same device but in another case.
I gave it a quick test and this one works on both USB and Bluetooth, it seems quicker on USB than BT.
It gets fault codes OK,(none to report this time luckily) but as it wont go as far under the hood as a Lexia3 type thing, I ordered one of those as well.
In the pics below you see it gives a few items in the component activation area
but I only played with fan speed activation this time.
I've installed VMware 15.5 and diagbox 9.91 ready for when I get the lexia 3 VCI.
I had to install a hacked BIOS to get the virtualisation to run on this old Acer lappy
which was a bit of a faff but it's ready to go now.
I hope it proves to be useful.

A 'minor kick ' is somewhat concerning, there should be a very definite and strong torque reaction when energised
I tested a motorbike one recently and even that had to be firmly held in place.
Chinese stuff can be good to very poor, I'd have it apart to check the brushes and commutator
plus the heavy duty contacts for arcing damage that will restrict current flow.
if the brushes look ok but its all sooty, get some brake or carb cleaner in there to rinse it all out